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Informations importantes sur les envois vers les tats-Unis

Pour vos envois vers les USA, UPS peut facturer les droits et taxes après livraison (même en DAP). En cas de non-paiement par le destinataire, ces frais peuvent être refacturés à l’expéditeur.

👉 Nos recommandations pour plus de sérénité :

- Demander un acompte au destinataire pour couvrir d’éventuels frais douaniers.

- Privilégier Chronopost ou Colissimo, des solutions plus stables et transparentes pour les envois vers les États-Unis.

- Nous contacter pour choisir l’option la plus adaptée à votre expédition.

37express

Ship your packages

with confidence

Fast and secure shipping of your goods, samples, and confidential documents. We simplify your logistics so you can focus on your core business with peace of mind.

Intuitive process

A process designed by you and for you.

Affordable rates

Benefit from our network at preferential rates.

Customizable needs

Need urgent shipping? Our carriers can pick up the package at your location.

Service Palette

Everything you need in one place

Discover our full range of services, designed to meet each of your needs.

Our services
Pallet shipping
With easy handling and meticulous tracking, shipping your pallets becomes a smooth and hassle-free operation.
Bulk import via Excel
Simplify your logistics operations with our bulk import tool for package sizes via Excel.
CMS Connection
Connect our platform to your favorite content management systems (CMS) in just a few clicks.
Dedicated support
Whether you have a question, a technical issue, or need advice, our dedicated team is here to provide tailored solutions.

Our rates

We firmly believe that quality should not be a luxury, which is why we have designed a clear, fair, and budget-friendly pricing structure.
View our rates

Our advantages

Advantageous professional rates

We understand that every minute counts in the business world. With 37 Express, optimize your logistics by simplifying the shipping process. Save time and increase efficiency at every step, from order to delivery.

API solution for your marketplace

Simplify your shipment management by centralizing all your shipments on our platform. Easily track the status of each package, plan bulk shipments, and maintain total control over your logistics.

Do you have a package to ship?

Register in 2 minutes.

Your satisfaction is our priority. With a simple and clear process, our service is within everyone's reach.
Register
Frequently askedquestions
The questions we get asked most. Can't find yours? Browse the topics below.
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  • Once shipped, you receive a tracking number. Go to "My parcels", select the parcel and click "View" to see its real-time status. You can also enter this number on the carrier's website.
  • Transit times are indicative and vary by destination and carrier. First check the status with your tracking number. If the delay exceeds the announced times, contact our customer service, who will check with the carrier.
  • The carrier usually leaves a delivery notice with instructions for redelivery or pick-up at a relay point. The recipient can often reschedule delivery online. Remember to check the tracking and the carrier's emails.
  • A parcel may be held for additional information, an incomplete declaration, or payment of duties and taxes. Check your emails: the carrier or customs often requests a document or a payment. If in doubt, our customer service will guide you through the steps.
  • Prohibited items include: cash and high-value objects, weapons, flammable or dangerous goods, narcotics and unauthorized perishables. Other products (batteries, alcohol, cosmetics) are regulated depending on the destination. See the "Special products" category.
  • The billed weight is the greater of the actual weight and the volumetric weight. The latter is calculated as: length × width × height (cm) ÷ 5000 (the divisor may vary by carrier). Well-fitted packaging reduces this weight and therefore the cost.